Wales

How Bison helps your healthcare service in Wales

If you operate healthcare services in Wales there are certain regulations that you must comply with, like other organisations in the UK. However, there are some differences specific to Wales. Healthcare Inspectorate Wales (HIW) is the independent inspectorate and regulator of healthcare in Wales. It inspects NHS services, and regulates independent healthcare providers against a range of standards, policies, guidance and regulations. It also highlights areas requiring improvement.

What can you expect when the HIW inspectors call?

The inspections of your premises can be announced or unannounced – the aim is to check that you are providing healthcare services in a way that maximises the health and wellbeing of people.

The HIW inspector looks at how your services:

  • Comply with regulations
  • Meet healthcare standards
  • Meet other legislation, professional standards and guidance as applicable.

What happens after the inspection?

After inspecting your premises, the HIW inspectors write a report and publish it on the HIW website. Their findings cover everything from the quality of patient experience, delivery of safe and effective healthcare, to the quality of the management and leadership in your organisation.

They can require you to make improvements where they are necessary, and they decide if they need to take further action to follow-up on issues they have identified.

Types of HIW inspection report

Quality Check Summary

This is conducted entirely off-site

Full Inspection

The traditional on-site inspection

How does Bison Assist help?

Our Bison experts in Wales help you keep all your risk assessments current, and monitor changes in health and safety regulations so busy organisations don’t need to – we take away the strain! 

Our Bison team are your experts and partners in HIW compliance. We offer advice and guidance on any changes you need to make to stay fully compliant, and are available whenever you need us to help with queries that arise from time to time.

Further information
Download a HIW information document in Welsh and English

 

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